Pet store

Kandi Tanner

Positives first… knowledgeable, great inventory, super clean tanks and store, healthy fish!
ONE friendly staff member, just one.

Negatives…. Downright unfriendly!
Definitely not welcoming.
So hit and miss with their moods, as though we are bothering them.

We are definitely regulars in here and have spent hundreds if not thousands of dollars… we get excited when we get to go to the Fish store, but then they destroy our experience with their what do you want now attitude. So disheartening!

We have shopped here for several years and we keep making excuses like….well maybe they’re just having a bad day. Grumpy. Miserable

Really wish the owner/manager would take note of how they’re making their
customers feel .

There is one young man, African American staff member that is ALWAYS so helpful and friendly. Only one.

Eddie Diaz

Awesome facility. Great selection of live stock and equipment. Ask for Johnathan, super helpful and knowledgeable! Highly recommended for reef or fresh water hobbyist.

linda edwards

My husband and I have been going to the aquarium store for several years( they were located on brandon blvd) Jada has helped us so much with our endless questions.we are always happy with our purchases.I tell everyone that has a question about anything aquatic To go see Jada at the aquarium store.

Brian prevatt

I’ve been going to this store for the past couple of years. The staff has been very helpful on any info that’s was needed for questions I had or for any other things like products and fish. Jana is who I usually deal with , very knowledgeable and very happy to help! Would highly recommend!!

justin scurto

no wonder they don’t give any kind of guarantee on fish , they’re ok with selling fish that are sickly and not ready to be sold . Bought a vlamingi that already had stress marks but i thought maybe it was due to copper treatment but processed to die a couple hours in my quarantine tank . My water conditions are perfect , i have multiple salt water tanks so i know it ain’t my fault. Prices seem to change frequently and are honestly pretty high now and certain staff members have nasty attitudes. How hard is it to be genuinely nice ?

Sydney Rivera

Super friendly and knowledgeable staff. Great selection of plants and animals. Love this place!

Amanda F

**Review of Local Fish Shop**

I recently moved to the area and was excited to discover this fish shop nearby. Upon entering, I was immediately impressed by how beautiful and immaculate the shop was. The lighting created a calming atmosphere that made me feel at ease—definitely a plus for any retail space.

However, my enthusiasm quickly diminished due to the staff's demeanor. Although I was in a cheerful mood and eager to explore the variety of fish and plants, the staff appeared less than welcoming. Their expressions seemed to convey disappointment or indifference, which was disheartening. I tried to engage with them, but my attempts to ask questions were met with a rushed and unhelpful attitude.

After my first visit, I returned twice more, hoping for a change in the customer service experience. Unfortunately, each time was met with the same unwelcoming vibe. It’s frustrating because I genuinely like the shop and its offerings, but the repeated lack of assistance made it difficult to feel valued as a customer.

I really hope the owner takes note of these interactions. There are other options in the area, like Petco, where the staff is friendly and eager to help. I want to support local businesses, but I also need to feel welcomed and appreciated as a customer. With some improvements in customer service, this shop could truly shine and create a loyal customer base.

Ron Forcier

This store is awesome! The store is well stocked, always clean, and the associates are knowledgeable and always happy to answer questions.

Edited to add: I’ve only had a positive experience with staff and never had anyone seem inconvenienced to help me.

Also want to shout out Jana who always goes above and beyond for customers.